We want you to feel confident and satisfied with every Cloud Write purchase.

🕒 Return Window

You may request a return or refund within 14 days of receiving your order.

✅ Eligible Items

To be eligible for a return, your item must be:

• Unused and in the same condition as received

• In its original packaging

• Accompanied by proof of purchase

Unfortunately, custom-made or clearance items are not eligible for returns unless defective.

❌ Non-Returnable Situations

• Items damaged due to misuse or mishandling

• Returns requested after 14 days of delivery

• Items without original packaging

🔁 Exchange Policy

We accept exchanges for defective or damaged items. Please contact us within 7 days of receiving the item and provide clear photos of the issue.

💸 Refunds

Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed to your original method of payment within 5–10 business days.

✉️ Return Request Contact

To initiate a return or exchange, email our support team:
📧 [email protected]
Please include your order number and the reason for return.